Questions answered
Frequently asked questions
What treatments do you offer at Her Secret MedSpa?
At Her Secret MedSpa, we specialize in non-surgical beauty enhancements. Our services include:
- Botox & Fillers
- Chemical Peels
- Microneedling
- Dermaplaning
- Facials
- Laser Hair Removal
- CoolSculpting
How do I book an appointment?
You can schedule an appointment by calling our office directly at (914) 810-2015, visiting our website’s booking page, or stopping by during business hours.
Are your procedures safe?
Absolutely. Our medspa is staffed by licensed and experienced professionals dedicated to ensuring the safety and well-being of our clients. All procedures are performed following stringent safety protocols.
What can I expect during my first visit?
During your initial consultation, our experts will discuss your goals, perform an assessment, and create a personalized treatment plan tailored to your needs. You’ll have the opportunity to ask questions and address any concerns.
How long do treatments typically take?
Treatment times vary depending on the procedure. Our team will provide you with an estimated duration during your consultation.
Is there any downtime after treatments?
Most of our treatments have minimal downtime. For example, Botox and dermal fillers often allow you to resume daily activities immediately. However, procedures like microneedling or chemical peels may require a few days for redness or peeling to subside.
How soon will I see results?
Results vary by treatment:
- Botox: Visible within 3–5 days, with full effect in 1–2 weeks.
- Dermal Fillers: Immediate results, with some improvement over several days.
- Microneedling: Results develop over a few weeks as collagen production increases.
- CoolSculpting: Results develop within 4–8 weeks.
How much do your services cost?
Prices vary depending on the treatment and area treated. We recommend scheduling a consultation to receive a personalized treatment plan and pricing details.
Do you offer payment plans or financing?
Yes, we offer financing options through trusted partners. During your consultation, we can discuss available payment plans that suit your budget.
Are treatments customizable?
Absolutely! Each treatment plan is tailored to meet your specific goals and needs. Whether you’re looking for subtle enhancements or more dramatic changes, our team will create a personalized plan just for you.
What should I do before and after my treatment?
We will provide you with specific pre- and post-treatment instructions to ensure the best results. For example, you may be advised to avoid alcohol or certain medications before your procedure and to follow a skincare regimen afterward.
Do you offer memberships or packages?
Yes, we offer flexible membership options that provide discounts on treatments and products, priority scheduling, and exclusive promotions.
Can I combine treatments?
Many clients choose to combine treatments for more comprehensive results. Our team will help you determine the best combination to meet your goals.
Are treatments suitable for all skin types?
Our treatments are designed to be safe and effective for a variety of skin types. During your consultation, we’ll assess your skin and recommend the most appropriate treatments for your individual needs.
How long do Botox and Fillers last?
Botox generally lasts between 3 to 4 months, while dermal fillers can last anywhere from 6 months to 2 years, depending on the product and the area treated.
Is there a cancellation or no-show policy?
Yes, we require a minimum of 24 hours’ notice to cancel or reschedule your appointment. Cancellations made within 24 hours or missed appointments will incur a fee of 50% of the scheduled service price.
Clients should inform the office no later than twenty-four hours prior to scheduled appointments if they are unable to keep the appointment. If the cancellation of an appointment occurs after the twenty-four hour time period, or if the client “no shows” without warning, the client will be charged a $50 fee according to the length of time allotted for the appointment.
- Facial and Cosmetic Injection procedure deposits of $50.00/ $100.00 may also be forfeited if insufficient notice is given.
The cost of cancellation fees for cosmetic procedures will be based on the particular procedure and the time and resources involved. Extenuating circumstances may be considered.